Frequently Asked Questions
Everything you need to know about your sweet delivery.
How do you prevent candy from melting during shipping?
During warmer months, we offer insulated packaging and cold packs for an additional fee. We recommend selecting expedited shipping to ensure your chocolates and gummies arrive in perfect condition.
Do you offer bulk discounts for events or parties?
Yes! We specialize in bulk candy for candy buffets, weddings, and corporate events. Please contact our wholesale department for pricing on large volume orders.
Can I return food items if I change my mind?
To ensure the safety and quality of our products, we cannot accept returns on food items. However, if your order is damaged or incorrect, please contact us within 48 hours for a resolution.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Shipping times vary by location, but standard ground shipping typically takes 3-7 business days across the United States.
Do you carry sugar-free or gluten-free options?
We have a dedicated section for special dietary needs, including sugar-free, gluten-free, and vegan treats. Please check the product descriptions for specific allergen information.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.